Privacy Policy for Stock Automotive

Last Updated: June 23, 2026

Welcome to Stock Automotive. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or use our services, in strict compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Who We Are (The Responsible Party)

Under POPIA, Stock Automotive acts as the “Responsible Party”. We determine why and how your personal information is processed.

  • Business Name: Stock Automotive

  • Physical Address: 61 Tobie St, Hennopspark, Centurion, 0157

  • Email Address: info@stockautomotive.co.za

  • Contact Number: 068 690 7674

2. The Information We Collect

We only collect the minimum amount of personal information necessary to understand your requirements and deliver our professional automotive services. This information is collected directly from you when you complete our digital booking or enquiry forms:

  • Identity Information: Full name.

  • Contact Information: Email address and contact telephone number.

  • Vehicle Information: Vehicle make, model, year of manufacture, and current mileage.

  • Technical Data: Your IP address, browser type, and interaction metrics collected automatically via cookies when navigating our site.

3. Purpose of Processing Your Data

We will only use your personal information for the specific, defined purposes for which it was collected and agreed upon with you:

  • To process, schedule, and confirm your vehicle service or repair appointments.

  • To generate accurate service quotes and respond directly to your technical queries.

  • To manage commercial fleet solutions and maintenance records.

  • To optimize our website performance, ensuring a secure and efficient UI/UX layout.

4. Third-Party Sharing and Data Transfers

We do not sell, rent, or trade your personal data. We may share your information with trusted third-party service providers (acting as Operators under POPIA) who assist us in running our business—such as our hosting infrastructure or our embedded Google Maps feature. All operators are contractually bound to safeguard your data with the same level of security required by POPIA.

5. Data Security Safeguards

We take the security of your personal data seriously. In alignment with Condition 7 of POPIA, we employ robust technical and organizational security measures to prevent the unauthorized access, loss, damage, or destruction of your information:

  • Our website uses SSL (Secure Sockets Layer) Encryption to secure all transmitted form data.

  • Access to your submitted data is strictly restricted to authorized personnel who require it to complete your vehicle services.

6. Data Retention

We do not retain your personal information any longer than is necessary to fulfill the operational purpose for which it was collected, unless a longer retention period is required or permitted by South African law. Once no longer required, your data is securely deleted or destroyed.

7. Your Legal Rights (Data Subject Participation)

In terms of Condition 8 of POPIA, you retain full rights regarding your personal data. You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we update, correct, or delete inaccurate or outdated information.

  • Objection: Object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us directly at info@stockautomotive.co.za. We may require proof of identity before processing your request to protect your security.

8. Use of Cookies

Our website uses standard Internet cookies to track visitor usage and improve site performance. You have the option to configure your web browser settings to decline cookies, though doing so may cause certain dynamic sections of the website to function incorrectly.

9. Complaints to the Information Regulator

If you believe that Stock Automotive has not processed your personal information in accordance with POPIA, you have the right to lodge an official complaint with the South African Information Regulator: